Payment, Shipping & Refunds

PAYMENT

You can pay by IDeal, Paypal, Creditcard or Apple Pay. If you have any trouble with your payment, please get in touch by sending an email to sella@sellamolenaar.com.

SHIPPING

We ship worldwide!

All items will be shipped within a week. Items shipped within the Netherlands will be shipped with POST NL and usually get delivered within two days; items shipped within Europe can take up to two weeks; items shipped to the rest of the world can take up to three weeks. Please note that this delivery time is approximate and we are not responsible for any delays or defaults by the courier service. 

COVID-19

Please note that as the COVID-19 situation develops, international delivery speed and availability is variable and subject to change quickly. As part of COVID-19 prevention measures, some countries have limited available shipping options and transit times may take longer. Thank you for your patience and understanding.

SHIPPING COSTS:

NL €2,50- (no tracking/ mini prints) / €5,- (track & trace /package)

FREE standard shipping on all orders over €60,- within the Netherlands.

Europe €5,- (no tracking/ mini prints) / €12,95 (track & trace / package)

Worldwide €25,-

Shipping is at your own risk. All items will be shipped in a sturdy and bend free cardboard box or envelope using track & trace (except for mini prints shipped in the Netherlands & Europe). If you want extra insurance or fast shipping, just send an email to sella@sellamolenaar.com. We are not responsible and not an agent for the collection of taxes and customs duties established in the recipient's country. If your parcel is delayed, is damaged or get’s lost during transit, please contact the courier service with your track & trace code.


REFUNDS 

All sales are final and we don’t do refunds. 

If you’ve received a damaged or wrong item, please contact us at sella@sellamolenaar.com with a photo of the faulty item and your order number and we’ll take care of it.